Sprinter Health continues to leverage in-home, in-person capabilities

Sprinter Health and Firefly Health, two companies dedicated to improving access to home-based care, are partnering to bring a new hybrid model of telehealth and at-home care to patients in the Boston area.

The new partnership aims to improve access to care by integrating Sprinter Health’s in-home clinical services into Firefly Health’s virtual primary care model.

Sprinter Health is an on-demand mobile health startup based in Silicon Valley. The company has in the past described itself to Home Health Care News as “the DoorDash to your next blood draw,” partnering with home-based care companies.

Firefly Health, based in Watertown, Massachusetts, is a virtual health care company focused on providing primary care.

“Most primary care can be virtual,” Jeff Greenberg, co-founder and chief network officer of Firefly Health, told Home Health Care News. “Chronic disease management, mental health, even a lot of acute care. But there are times, obviously, when people need to be seen in person for something. looking for partners.”

Greenberg said fireflies are always interested in people visiting the house. When the team was introduced to Sprinter Health a year ago, they were excited about the opportunity to work with them.

“We really tried to redesign the way that patients are engaging and interacting with common primary care visits,” Nick Kirby, vice president of partnerships with Sprinter Health, told HHCN. “The idea of ​​Sprinter was initially born out of this concept of virtual care. How can we better enable that system to reach and connect with patients?”

The goal of the partnership, Kirby said, is to take patients’ clinical journey from hours to minutes.

“It also strengthens the existing engagement and relationship between PCP and patient,” Kirby said.

According to the Centers for Disease Control and Prevention, an estimated 40,000 to 80,000 deaths result from preventable diagnostic errors on an annual basis. Meanwhile, studies show that more than 120 million adults have gone more than a year without visiting a PCP.

Both Sprinter and Firefly believe that the typical primary care visit is not working. Patients can often wait weeks for an appointment and spend hours just to spend a few minutes with a doctor.

After that, patients often have to navigate complicated referral processes.

Firefly’s services are 100% remote. Greenberg said Firefly Health members enjoy the experience of engaging with virtual PCPs on their own terms.

“It’s really a key component to our model,” Greenberg said. “These are services that our patients need that we partner with and that can be done at home. We see in-home care as one part of the solution, but we also want to see it grow geographically and in terms of services.

Through the partnership, Jugnoo patients will be able to receive lab draws, vitals checks, electrocardiograms, diabetic eye tests and other services at their doorstep. Sprinter’s phlebotomists and nurses – “Sprinters” – would perform the services and Firefly would pay for it.

After each home visit, the referring Firefly health practitioner will receive lab results electronically for review.

“There’s not a lot of joy in the health care experience,” Greenberg said. “We know that the experience is better when people are more engaged. When they are more engaged, they are more likely to follow up on preventive care and referrals. The most staying healthy is behavior. So it’s important to have that great experience that we’re trying to manage. It’s important to the people we care about, important to our business, and that’s why we’re taking that very seriously by partnering with Sprinter.”

A collaboration is being launched for Firefly patients in the Boston area. The two companies have already talked about expanding the partnership to other markets.

“One of our next big markets is the Houston area and we were actually talking about that this week,” Greenberg said. “We would love to work with Sprinter there.”

For Sprinter Health, expansion has been a very smooth process compared to other companies.

“With the expansion with the home-based model in our favor, it’s a very undervalued asset position,” Kirby said. “When we move into a new territory, we have to make sure we are licensed and we have a centralized supply center. Wherever we find good, quality practitioners, our footprint is there. Historically, It takes us about six to eight weeks to launch in a new territory and Jeff and I are already talking about Houston.

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