Southwestern Vermont Health Care celebrates strong nurse satisfaction survey results

Nurses and other staff of the Renal Dialysis Unit took a moment to celebrate the results of the robust nurse satisfaction survey with nurse and organizational leaders. The department recorded 100 percent response rate. Shown, from left to right, are Pamela Duchene, PhD, APRN, chief nursing officer and vice president of patient care services; Whitney Bull, CCHT; Connie A. Jastremski, RN, MS, MBA, ANP-C, FCCM, SVHC Board of Trustees Board Quality Committee Chair; Marylou Rivera, HT; and Donna Gunther, RN, BSN, CNN

Vermont Business Magazine Throughout the month of August, nurses at Southwestern Vermont Medical Center (SVMC), part of Southwestern Vermont Health Care (SVHC), participated in the National Database of Nursing Quality Indicators (NDNQI) RN Survey, which measures nurse job satisfaction. Results are out. SVMC nurses scored SVMC higher than the national average in all categories. Studies link higher nurse satisfaction with better patient outcomes.

Connie A. “We have so many nurses and leaders from all walks of life who are working together to make SVMC the best place to have a satisfying nursing career,” said Jastremski, RN, MS, MBA, ANP-C. Efforts are paying off.” FCCM, SVHC Board of Trustees Board Quality Committee Chair. “When nurses are happy and empowered, patients receive the highest quality care. That’s why these measures are so important.

Nurses in all departments rated the practice environment, staff involvement in policy decisions, access to the chief nursing officer, enjoyment of the job, demonstrated responsiveness of administration to staff concerns, recognition for a job well done, adequate staffing and resources , nurse-physician working relationship, assessed autonomy. , and others.

SVMC’s nurses rated the hospital particularly high on a category designed to determine nurses’ satisfaction with their role in making critical decisions about care.

“Members of the leadership team are present in clinical areas,” said Deborah Malchuk, RN, BSN, who worked as a nurse in the medical-surgical department for 16 years. “They are quick to listen and support us in any way they can. With that familiarity and collaboration, I feel empowered to make changes that have a positive impact on my patients.

While all measures were positive compared to industry averages nationwide, the survey provided insight into areas that offer the greatest opportunities for improvement, including the need to provide more career development and continuing education programs. It also identified departments that are thriving and those that require additional support.

“We are proud of the 2022 results and are grateful for the information we need to improve even more,” said Pamela Duchene, APRN, PhD, chief nursing officer and vice president of patient care services. Noting an increase in survey results in 2021, Duchenne continued, “Our performance year-over-year gives me great confidence that we have the systems and tools in place to continue the positive trend that is in store for our nurses.” matters most.”

Developed by the American Nurses Association (ANA) and administered by Press Gainey, the NDNQI® is a validated instrument for measuring nurse satisfaction and hospital quality. Program database examining the relationship between nursing satisfaction and patient outcomes. Healthcare systems use the information to guide nursing strategy. More than 2,000 US hospitals and 98% of Magnet®-accredited facilities participate in the NDNQI program.

About SVHC:
Southwestern Vermont Health Care (SVHC) is a comprehensive, premier health care system that provides exceptional, convenient and affordable care to the communities of Bennington and Windham Counties in Vermont, East Rensselaer and Washington Counties in New York, and Northern Berkshire County in Massachusetts. SVHC consists of the Southwestern Vermont Medical Center (SVMC), the Southwestern Vermont Regional Cancer Center, the Center for Living and Rehabilitation, and the SVHC Foundation. SVMC includes 25 primary and specialty care practices.

Southwestern Vermont Health Care is one of the most acclaimed small rural health systems in the country. It is the recipient of the American Hospital Association’s 2020 Rural Hospital Leadership Award. In addition, SVMC ranked fourth nationwide for the value of care provided by the Lown Institute Hospital Index in 2020 and is a five-time recipient of the American Nurses Credentialing Center’s Magnet® accreditation for nursing excellence. Health Systems is fortunate to have the support of platinum-level corporate sponsor MAC, a leading supplier of contract manufacturing services and injection molded plastic parts based in Arlington, VT.

Bennington, VT – November 23, 2022 – Southwestern Vermont Medical Center

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